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Frequently Asked Questions

What is SuperCareer?

SuperCareer is an innovative recruitment and job-searching platform that matches the right individual to fill the right role within the right company by understanding the personality, intelligence and values of a job seeker. We offer job searching, online assessment and career support.

How can I contact you?

You can contact our support team by clicking the green 'Help' button on the bottom right of your screen, or you can send us an email directly via contact us page.

How do I create an account?

  • On the main page , click 'Build Your Profile' or click 'Create an Account' on the top of the page.
  • Fill in the first name, last name, email and password (then retype the password).
  • Click 'Create Account'.
  • Then please check your email address. We’ll have sent you a verification mail.
  • Check your inbox and click on the mail we sent.
  • Click 'Verify' in that mail and it’s done!

How do I sign in?

  • Click 'Sign In' on the top of the page.
  • On the pop-up screen, write down your information and click 'sign in'.
  • Our system will detect your SuperCareer registration mail address and sign you in.

How do I search for a job?

With or without signing onto SuperCareer, you can see every single job ad in our system. To search a job:

  • On the main page click "Browse all jobs"
  • If you signed in, click ‘Search Jobs’ on the top of the page, it redirects you to the job search page.
  • On your home page (if you signed in), click the search bar and write down the criteria you are searching for and click ‘Find’.
  • There is an option to include or remove previous submissions from the job search page.
  • The system automatically sorts jobs according to their ‘Popularity’ level. If you click on ‘Popularity’ and choose ‘Newest’, you can sort jobs based on the dates they were posted.

I forgot my password. How can I sign in?

On our sign in screen, you can see the 'Forgot Password' link.

  • Click ‘Sign In’ on the top of the main page.
  • Enter your SuperCareer account’s email address.
  • Click 'Send' and we'll send you a resetting link for your password.
  • Check your mail inbox and open the “Reset your SuperCareer Password” mail.
  • Click ‘Reset Your Password’ to see the ‘Reset Your Password’ page.
  • Write down your new password and click ‘Reset’.

You can use your new password to sign into your account.

If you don't receive our ‘Reset your SuperCareer Password’ email:

  • Check your email's junk/spam folder.
  • Make sure that the email address you entered was correct. If it's not correct, change it

How do I fill in or update my profile?

You can complete your profile with these simple steps:

  • Sign into your account.
  • If you are already signed in, go to your home page by clicking ‘Home’ at the top of the page.
  • Click ‘My Resume’ on the menu.
  • Click the field you want to fill in or update.
  • Click ‘Save’ and that’s it.

How do I add/remove a profile picture?

  • Sign into your account.
  • If you are already signed in, go to your home page by clicking ‘Home’ on top of the page.
  • Click to ‘My Resume’.
  • Click the field next to your name.
  • Choose your profile picture.
  • You can resize your picture on the pop-up screen.
  • Click ‘Save Image’ and that’s it.

To remove a picture, just click on your profile picture again and click ‘Okay’ on the “Do you want to remove this picture?” popup.

How do I apply for a job?

In order to apply for a job, you must register with SuperCareer and verify your account.

  • Sign into your account.
  • If you are already signed in, go to your home page by clicking ‘Home’ on top of the page.
  • Then search for a job and click on a job you want to apply for.
  • In the job description page, click ‘Apply’ and you’ll see a pop-up screen which says “Submit Your Application”.
  • Click ‘Submit Now’ to submit your job application.

If your profile has missing fields or not completed assessments, you are able to see these fields and assessments on “Submit Your Application” popup. Simply go to your home screen by clicking “Home” on top of the page in order to to fill in or update your profile.

How do I add/remove a job to my favorites?

On the job search page or in a job description page, you’ll see a ‘Star’ next to the job title. Click on that star and that’s it. You favorited a job.

You can also add a job to your favorites by clicking “Add Favorite” on “Submit Your Application” popup while applying for a job.

If you are not signed in and click on star, sign in popup will appear and when you sign in, that job will be favorited.

If you want to remove a job from your favorites, click that ‘Star’ again.

How do I see my favorited jobs?

  • Sign into your account.
  • If you are already signed in, go to your home page by clicking ‘Home’ on top of the page.
  • In your home page menu, click ‘Favorited Jobs’. This where you can see your all, available, submitted and queued favorite jobs.

What is the The Critical Thinker Assessment?

The General Ability Test is one of the tests that we use to measure your general mental ability. Based on your results, you’ll rise up the ranks of the hiring company’s applicant list.

You can only take The Critical Thinker Assessment once.

What is the My Personality Assessment?

The Personality Test is one of the tests that we use to assess your personality. Based on your results, you’ll rise up the ranks of the hiring company’s applicant list.

You can only take the My Personality Test once.

What is the My Work Values Assessment?

The Work Values Test is one of the tests that we use to assess your person-organization fit. Based on your results, you’ll rise up the ranks of the hiring company’s applicant list.

You can only take the My Work Values Test once.

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